u003ch1u003eRETURN POLICYu003c/h1u003e
We want you to be absolutely satisfied with your purchase. If you're not, you may return any product within 30 days. You can either exchange it for a different productu003csupu003e1u003c/supu003e or we'll refund your money, less shipping costs — it's totally up to you. Just contact us at u003ca href=u0022mailto:Info@chicagocopshop.comu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eInfo@ChicagoCopShop.comu003c/au003e for a Return Authorization Number (RMA), make sure the product(s) is in like-new condition, and pack everything securely in the original packaging. We'll even pay for the return shippingu003csupu003e2u003c/supu003e.
u003ch4u003eu003cemu003eEXCHANGE OR RETURNu003c/emu003eu003c/h4u003enu003chr /u003enu003cpu003eYou may return merchandise or exchange it for a different productu003csupu003e1u003c/supu003e within 30 days of purchase. You may contact us by e-mailing us at u003ca href=u0022mailto:info@chicagocopshop.comu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eInfo@ChicagoCopShop.comu003c/au003e. We will notify you of your return or exchange, via e-mail, once we have received and processed the returned item(s).u003c/pu003enu003cpu003eYou are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your return to reach us may vary.u003cbr /u003eReturns must use a tracked shipping service. If you are returning more expensive items, you may consider purchasing shipping insurance. We are not responsible for a lost package and will not issue a return unless the package has been received and tracking shows the package has been delivered. Lost packages are the responsibility of the sender.u003c/pu003e
u003ch4u003eu003cemu003eMISSING REFUNDSu003c/emu003eu003c/h4u003ennu003chr /u003enn1. If you haven’t received a refund yet, first check your bank or credit card account.nn2. Then contact your credit card company, it may take some time before your refund is officially posted.nn3. Next contact your bank. There is often some processing time before a refund is posted.nn4. If you’ve done all of this and you still have not received your refund yet, please contact us at u003ca href=u0022mailto:info@chicagocopshop.comu0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eInfo@ChicagoCopShop.com.
u003ch4u003eu003cemu003eEXCLUSIONSu003c/emu003eu003c/h4u003enu003chr /u003enu003cpu003eThese policies do not apply to custom orders, made to order or contract sales, which are subject to the terms of the contract.u003c/pu003enu003cpu003eBackorder items may not be returned for refund, credit or exchange, except by agreement and/or payment of a 20% restocking fee.u003c/pu003enu003cpu003eMade to order items may not be returned for refund, credit or exchange. These items are made to order by a fulfillment center for our store and are not a stock item. As such returns will not be accepted. If an item is defective or arrived damaged please contact us and we will work with our supplier to get you a replacement.u003c/pu003e
u003cemu003eu003csupu003e1u003c/supu003e Exchanges will be honored for exchange of the same product only. If the item has been discontinued or is no longer in stock the buyer will receive a full refund minus shipping expenses.u003c/emu003ernrnu003cemu003eu003csupu003e2u003c/supu003e Items that are fragile and which are likely to have been damaged during shipping, such as framed prints, are not included in this offer. Reimbursement for returned shipping will only be granted for defective merchandise. There is no charge for returning merchandise and there is no re-stocking fee as long as all of the original packaging is complete and returned in like new condition. If an item is received in a condition other than u0022Like Newu0022 condition a 20% fee will be assessed on the purchase price.u003c/emu003er
